Tuesday, July 20, 2010

Did Direct TV fry my TV and DVD?

I just moved and switched from cable to Direct TV. At one point during installation tech called me into the room and asked me how to turn TV on. I pushed power button and got no power - it was totally dead. TV is 2 years old and was working fine. At this point I thought maybe it broke in move so I pulled a spare TV from closet and swapped. A few days later my wife tried to use DVD/VCR combo (also 2 yrs old) and had same problem - no power. Both pieces were plugged in when tech did install and both pieces now are dead. Stereo receiver and CD player were on same power strip and work fine. Wondering if Direct TV either fried my equipment in installation or maybe signal was sent to disable equipment. If so, can signal be canceled. Any info or direction would be appreciated. Thank you.

Did Direct TV fry my TV and DVD?
There is no signal that would effect your tv or vcr.The only thing could have been some sort of power surge.
Reply:I use to work for a cable company and there is no "signal" that can be sent to stop your tv or dvd player from being used. The only way we are able to send a signal to your boxed is because we have their serial numbers and model numbers. You can call and speak to a supervisor about what happend and explained that he was alone in the room doing the install and called you in there to ask how to turn on your tv, but don't expect them to take blame or reimburse you in any way because they have no idea of determining what could be wrong with your existing equipment. If you want to fight this you can take the tv and dvd/vcr combo to a repair person to find out what happend and they will tell you if something was done to them.

teeth grills

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