Direct TV is ripping us off!?

My husband and I switched to Direct TV when Dish wanted $175 up front for HD hook up after being with them for 4 years. We never had HD before so when we switched over we assumed we had it. Recently we had to stay with our inlaws while work was being done in our house. They had just switched to Direct TV on our reference. It was then that we noticed that we had been paying for HD for 8 months and not been getting it. At our inlaws, there was an HD channel for every regular channel. This was not the case at our house. When I called Direct TV they asked why we had not called about the situation before and I told them we never knew until our inlaws signed up and we saw that our set-up was nothing like there's. I asked them to credit our account (They owe us $80) but they say because we have been getting service they can't credit us for anymore than 2 months. Who can I speak to about this that will agree that it is B.S. and possibly get us credited in full?


They did upload the channels.

Direct TV is ripping us off!?
so many people have problems with them





i have and will stick will cable.....
Reply:I would cancel my service with them. They pulled some funny business a few years ago, signing me up for some NFL package I never requested. My bills get paid automatically, so I didn't catch the change for about 2 months. They didn't want to credit my account, because they said they had no way of knowing I wasn't watching those channels and they said I should have been more careful with my bill.





WTF? I didn't sign up for the package. I told them to cancel the service and come and collect their crap equipment.





They credited the full amount of the package at that point.





Years later, I'm back to being a cable TV customer. Great picture, pacakge discount due to having high speed internet with them, and no service interruptions due to bad weather (heavy rain and snow).