Direct TV is riiping us off!?

My husband and I switched to Direct TV when Dish wanted $175 up front for HD hook up after being with them for 4 years. We never had HD before so when we switched over we assumed we had it. Recently we had to stay with our inlaws while work was being done in our house. They had just switched to Direct TV on our reference. It was then that we noticed that we had been paying for HD for 8 months and not been getting it. At our inlaws, there was an HD channel for every regular channel. This was not the case at our house. When I called Direct TV they asked why we had not called about the situation before and I told them we never knew until our inlaws signed up and we saw that our set-up was nothing like there's. I asked them to credit our account (They owe us $80) but they say because we have been getting service they can't credit us for anymore than 2 months. Who can I speak to about this that will agree that it is B.S. and possibly get us credited in full?


They did upload the channels.

Direct TV is riiping us off!?
read your subscriber agreement about credits and refunds. Yes its sad but it is what you agreed to when you took the service.
Reply:I like direct. When I re-signed they gave me one month free and $15 off a month plus free DVR, 3 months free of movie channels (seems to be the compensation for any grievance). Dish never offered me that.

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